Cookies & Privacy Policy

This policy explains how M E Crowe Ltd collects, uses and protects your personal information when you contact us or visit this website, and how we use cookies. We are committed to keeping your information safe and handling it responsibly, in line with UK data protection law.

Last updated: 6 November 2026

Who we are

M E Crowe Ltd is a building and construction contractor based in Lisburn, Northern Ireland. For the purposes of UK data protection law, we are the data controller responsible for your personal information. Our details are:

M E Crowe Ltd, registered in Northern Ireland, company number NI064487
41a Quarterlands Road, Drumbeg, Lisburn, County Antrim, BT27 5TN
Email: info@mecrowe.co.uk
Telephone: 028 9082 6596

What information we collect

We collect very little personal information through this website. In practice, the information we hold comes from the ways you choose to get in touch with us:

Enquiries by email or phone. This website does not have an online contact form. When you contact us, you do so by emailing info@mecrowe.co.uk or calling 028 9082 6596 using the details shown on our contact page. If you email us, we receive your email address, your name and anything you choose to tell us about your project or request.
Technical information. Like most websites, our web server and security tools may automatically record limited technical information such as your internet protocol address, browser type and the pages you view. This is used to keep the website secure and running correctly.

We do not collect special category data through this website, and we do not ask for payment details online.

Cookies

A cookie is a small text file that a website may store on your device. This website keeps cookie use to a minimum and does not use advertising or marketing cookies.

The only cookies used are strictly necessary ones that help the website work and stay secure. These may be set by WordPress, which powers the site, and by the security and performance tools we use, namely Wordfence for site security and LiteSpeed Cache for faster page loading. These cookies do not identify you personally and are not used to track you across other websites.

We do not use Google Analytics or any similar analytics or tracking service on this website.

You can control or delete cookies through your browser settings at any time. Most browsers let you block cookies or remove ones already stored. Please note that blocking strictly necessary cookies may affect how parts of the website function. For general guidance on managing cookies, you can visit the Information Commissioner’s Office website at ico.org.uk.

How we use your information

Where you contact us, we use your information to:

respond to your enquiry and answer your questions
discuss your project and prepare a quotation where you ask us to
carry out work you instruct us to do and manage that project
keep records of our correspondence and any work we provide
keep the website secure and working correctly
meet our legal, accounting and regulatory obligations

Our legal basis for using your information

Under UK data protection law, we rely on the following lawful bases:

Legitimate interests, so that we can respond to enquiries and run our business as a building contractor.
Contract, where we need to use your information to prepare a quotation or carry out work for you.
Legal obligation, where we are required to keep certain records, for example for tax and accounting purposes.

Sharing your information

We do not sell your personal information to anyone. We may share it only where necessary, for example with:

our website hosting and IT providers, who keep the site running on our behalf
suppliers, subcontractors or professional advisers where this is needed to carry out a project you have asked us to do
public authorities or regulators where we are required to do so by law

Any third party that handles information on our behalf is required to keep it secure and to use it only for the purpose we have agreed.

How long we keep your information

We keep your personal information only for as long as we need it. General enquiries that do not lead to any work are kept for a short period and then deleted. Where we carry out a project for you, we keep the relevant records for as long as needed to provide our services and to meet our legal and accounting obligations, after which they are securely deleted or destroyed.

Keeping your information secure

We take appropriate measures to protect your personal information against loss, misuse and unauthorised access. This includes the use of up to date security and firewall tools on the website, together with sensible internal practices for handling enquiries and records.

Your rights

Under UK data protection law you have a number of rights over your personal information. These include the right to:

ask for a copy of the information we hold about you
ask us to correct information that is wrong or incomplete
ask us to delete your information where there is no good reason for us to keep it
ask us to restrict or object to how we use your information
ask us to transfer your information to another provider where this applies
withdraw your consent at any time, where we rely on consent

To exercise any of these rights, please contact us by email at info@mecrowe.co.uk or by writing to us at the address above. We will respond within the time limits set by law.

Complaints

If you have a concern about how we handle your personal information, please contact us first so that we can try to put things right. You also have the right to complain to the Information Commissioner’s Office, the UK regulator for data protection. You can reach the Information Commissioner’s Office at ico.org.uk or by calling 0303 123 1113.

Changes to this policy

We may update this policy from time to time to reflect changes in how we work or in the law. Any changes will be published on this page, and the date at the top will be updated to show when the policy was last reviewed.

Contact us

If you have any questions about this policy or about how we use your personal information, please contact us:

Email: info@mecrowe.co.uk
Telephone: 028 9082 6596
Post: M E Crowe Ltd, 41a Quarterlands Road, Drumbeg, Lisburn, County Antrim, BT27 5TN